Contact Us - Syght Help Center – Syght Glass

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CONTACT US

At Syght Glass, we're dedicated to providing excellent customer service. If you have any questions or
concerns regarding your order or a product, please don't hesitate to reach out to our team. We're here
to help, and we'll do our best to answer all your queries. Contact us today and let us know how we can assist you.

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Have a question or comment?

Use the form below to send us a message or contact us by mail at suport@syghtglass.com

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Contact Information

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

Address: 6736 Tilghman Street, Allentown, PA 18106, United States

Email: Support@syghtglass.com

Opening Hours: Mon to Sat: 09:00 AM - 08:00 PM

Our frames are categorized based on the width of the frame front. To help you choose the right size for your comfort and style, please find the table below, which shows how we classify frame sizes based on the front width of the frame:

Frame Size	Front Width Range
Narrow	Below 130 mm
Medium	130 - 140 mm
Wide	Above 140 mm

Using this classification, along with the following methods, you can easily determine which frame size best suits your preferences and facial structure.

1. Know Your Current Frame Size

If you currently wear glasses, check the inner arm or bridge of your frames for numbers like "52-18-140". Here's what it means:

Lens Width (52): Indicates the width of each lens.
Bridge Size (18): Refers to the distance between the lenses.
Temple Length (140): Measures the length of the temple arm.

2. Measure Frame Width from Front Screw to Screw

To measure the frame width of your existing eyeglasses, locate the screws on the front of the frame near the hinges where the temples connect. Then, use a ruler or measuring tape to measure the distance horizontally between these screws. This measurement represents the width of your frames. Compare this width to our frame categories: narrow (below 130 mm), medium (130 - 140 mm), and wide (above 140 mm). Once you know your frame width, you can easily use our filter section to browse eyeglasses that match your preferred width category.

For more help finding your perfect pair of glasses, see our complete Size Guide.

All frame measurements can be found in the details tab on our product pages.

3. Using Debit/Credit Card

Did you know you could find out your frame size with your debit/credit cards too?

Interestingly, the standard width of the card can be compared to a medium (M) sized frame. Let’s see how.
Place one edge of the card at the center of your nose & if:

The card width extends the tip of the eye; a small frame is what you need.
The other end of the card ends at the tip of your eye; a medium sized frame would fit you right.
If the edge of the card ends before your eye’s tip, you’ll need a (L) large-sized frame.

4. Use Virtual Try-On

Explore our virtual try-on feature to see how different frame sizes and styles look on your face. Upload a photo or use your device's camera to virtually try on glasses from the comfort of your home.

Eyewear Made Easy

Frames don't fit? Fear not! With our 30-Day Fit & Style Guarantee, you can return your frames, hassle-free.

Thank you for choosing our company for your eyewear needs! We know that you're excited to receive your pair of glasses, and we take pride in offering a variety of lens options to meet your unique prescription needs. Depending on your prescription and chosen shipping method at checkout, the estimated delivery time may vary. But don't worry, we've got you covered!

Check out our shipping and production timelines below for a general estimate of when your new glasses will arrive. Our team will keep you informed every step of the way and ensure that you receive your new glasses as quickly as possible. Plus, we have great news! We offer free standard shipping worldwide for all orders over $70 USD , so you can enjoy both quality eyewear and the convenience of free shipping.

Country	Standard Shipping (Free over $70.00 orders)
United Kingdom, Netherlands, Germany	5-7 Days $6.03 USD
United States, New Zealand, Ireland	5-8 Days $6.50 USD
Belgium	4-6 Days $6.50 USD
Australia, Switzerland	6-9 Days $6.71 USD
Netherlands, Norway, Sweden	6-10 Days $6.47 USD
Canada, Denmark	5-9 Days $6.36 USD
Cyprus	8-16 Days $6.36 USD
Other Countries	7-10 Days $6.70 USD

Production Time:

Lens Type	Processing Time
Blue Blockers	1-3 Days
Transitions	2-4 Days
Single Vision - Regular RX	2-3 Days
Single Vision - Strong RX	4-6 Days
Multifocal (Progressive)	4-6 Days
Prescription Sunglasses	5-7 Days

Please note that shipping availability and estimated timeframes are subject to change. For the most up-to-date delivery information, please refer to the tracking information included in your shipping confirmation.